Contact Support & FAQs

We’re here to help! Whether you have questions about your stay, bookings, or our services, there are multiple ways to get support.

1. Contacting Support

• Phone Support: Call for immediate assistance with reservations, payments, or on-site services.
• Email Support: Send your inquiries for detailed questions or documentation requests.
• Live Chat / Online Help: Use the chat feature on our website or app for quick guidance during business hours.

2. Frequently Asked Questions (FAQs)

• Booking & Reservations: How to book, modify, or cancel a reservation.
• Payment & Billing: Accepted payment methods, deposits, refunds, and invoices.
• Check-In / Check-Out: Standard times, early arrivals, and late departures.
• Amenities & Services: Pool, spa, dining, and tech support information.
• Loyalty & Accounts: Creating an account, earning points, and redeeming rewards.