Deposits & Pre-Authorization

To ensure a smooth check-in and secure your booking, some reservations may require a deposit or pre-authorization on your payment method.

1. Deposits

• Certain rate plans or group bookings may require a deposit at the time of booking.
• The deposit amount and payment deadline will be clearly stated during booking.
• Deposits are typically applied toward the total cost of your stay.

2. Pre-Authorization

• For most bookings, we place a pre-authorization hold on your credit or debit card at check-in.
• This hold covers incidentals, such as room service or damages, and is released after check-out if unused.
• The amount of the pre-authorization varies by property and room type.