1. Modifying Your Reservation
Online:
- Log in to your account, go to My Reservations, select the booking you want to change, and follow the prompts to update dates, room type, or number of guests.
- By Phone:
Call our reservations team. Provide your booking details, and our team will assist you with changes. - Via Email/Chat:
Send your request or use our live chat. Include your reservation number and the changes you’d like to make.
Note: Modifications are subject to availability and may result in a rate adjustment.
2. Canceling Your Reservation
- Flexible Rate:
Free cancellation is available up to 24–48 hours before check-in. - Non-Refundable Rate:
Payment is required at booking and cannot be refunded. - Online Cancellation:
Log in to your account, go to My Reservations, select your booking, and follow the cancellation prompts. - Phone or Email Cancellation:
Contact our reservations team with your booking details to cancel.
Tip: Always check your confirmation email for specific cancellation deadlines and policies.
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